PLEASE NOTE: We require that patients cancel appointments a minimum of 24 hours in advance. When this does not occur, the appointment should be treated as a missed appointment and charged the full price. Please remember when you cancel with less notice, it becomes impossible to fill the appointment time and the therapist encounters a financial impact. This is why we respectfully request 24 hours notice. Surgical masks are available upon request. Hand sanitizer is available to all patients. With public health in mind, if you are feeling unwell, or have had contact with anyone who is unwell, please stay home. If you have booked a first appointment and have not received any digital paperwork, please email or call our office and we will have one resent. Thank you so much to everyone for having great patience through all of these changes! The Ki Massage Team